Our Staff
Isaac Smith
M.S & Owner/CEO
Isaac Is originally from the Montcalm area and has always had a passion for helping others and those with special needs. He is a graduate of East Tennessee State University but rooted in local community services since the beginning of his professional career. His primary goal is to provide the accessibility of quality behavioral services and support to those in areas that might not typically receive the service.
He strives to overcome challenges and barriers to client progress and will work with families directly to provide the best support possible. Increasing the quality of life and independence of clients is what Isaac enjoys the most about his job. In his free time, he enjoys his passion for traditional music, more specifically the violin/fiddle.
Jennifer Richardson
M.S, BCBA LBA
My name is Jennifer Richardson. I have been a Board Certified Behavior Analyst since 2013, being professionally in the field since 2008, where I started as a Behavior Technician at Melmark New England, in Boston, Massachusetts. In 2009 I started a position at The May Institute in Boston, Massachusetts as an Assistant Manager of a group home and moved into a Manager position in the Adult Services Division. I started my Master's Degree in Psychology/Counselling with a concentration in Applied Behavior Analysis in 2010, extending my education from my Bachelor's Degree from Central Michigan University in Psychology with a Minor in Communication Disorders. I have experience through the lifespan as young as 18 months old to 95 years old. I love working with children, teens and adults to help them gain skills to function in their lives and gaining skills to help navigate their community.
Tiffanie Weeden
M.S, BCBA LBA
Tiffanie Weeden is thrilled to have joined Northern Behavioral Solutions in March 2025! With nearly five years of experience as a Board Certified Behavior Analyst, she brings a wealth of knowledge and enthusiasm to her role. A proud Northern Michigan University graduate with both her bachelor's in psychology and master's degree in Applied Behavior Analysis, Tiffanie has worked with a diverse range of clients ages 2-50 across various settings, including clinic, home, school, and community. After graduating, she moved to Tennessee in 2020, but happily returned to her Michigan roots in 2021, continuing her work remotely while maintaining her connection to the Tennessee team. During her time with her previous employer, she not only enhanced her clinical skills but also developed her leadership abilities by helping expand seven regional service areas across rural Tennessee for both their ABA and Adult Community Living Support departments. Tiffanie particularly enjoys working with the adolescent age group, working on adaptive living skills, and is passionate about providing ethical, individualized, assent-based services. She's especially excited about being back in-person and having the wonderful opportunity to serve families in her rural communities who typically don't have access to the support they deserve!
Rachel Conley
Office Manager
Michelle Busken
Office Manager | M.S., BCBA LBA
Michelle Busken grew up in the West Michigan area, and after living in the U.P. for the previous 12 years has returned to the lower peninsula with her family. She earned her Bachelor’s degree from Northern Michigan University in Special Education with a concentration in Emotional Impairments in 2015. Michelle spent the next 8 years as an educator where she discovered her passion for helping children with behavior and skill needs that surpassed the school setting. Michelle earned her Masters in applied behavior analysis from the University of Arizona in 2018 and recently became a BCBA at the start of 2024.
Michelle Ferguson
Biller/Admin
"Dedicated and detail-oriented Office Assistant with a strong commitment to accuracy and efficiency. Skilled in managing billing processes, maintaining organized records, and providing exceptional administrative support. Known for a proactive attitude, strong communication skills, and the ability to multitask effectively in fast-paced environments.”